Privacy Policy

Privacy policy forms a part of Healthy Family Textile SIA (hereinafter – PainFree Leggings) Terms & Conditions and sets out the basis on which PainFree Leggings collects and processes any personal data from its customers, or that customers provide to PainFree Leggings.

Information PainFree Leggings May Collect from Customers

 may collect and process the following data about customers:

  • Information and documentation that the customer provides by filling in the Application form on PainFree Leggings’s Website (hereinafter – “Website”). This includes information provided by the customer at the time of using the Website, subscribing to or requesting further services/support. PainFree Leggings may also ask the customer for any additional information, when they report a problem with the Website;
  • If the customer contacts PainFree Leggings, a record of that correspondence / communication is retained;
  • When visitors come to your site, third parties (such as AdRoll, Google, Facebook) may place cookies on their browsers for targeted advertising purposes. Users can opt-out of these companies collecting their information on this website;
  • Additionally PainFree Leggings collects personal customer information which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.
  • PainFree Leggings uses third party tool HOTJAR to record anonymously users behavior on website in order to optimize and ensure best user experience. Users can opt-out of HOTJAR collecting their data on this website;
  • Details of the fulfillment of the customers’ requests;
  • Details of the customers’ visits to the Website including, but not limited to, location data, weblogs, other communication data and the resources that are accessed by the customers.

IP Addresses

PainFree Leggings may collect information for system administration about the customer’s computer, including, where it is available, IP address, operating system and browser type. This is statistical data about the Website users’ browsing actions and patterns and does not identify any individual.


The Website uses cookies to distinguish the customer from other users of the Website. This helps to provide the customer with a good experience, when browsing the Website, and also allows PainFree Leggings to improve the Website.

Storage of Customers’ Personal Data

All information provided by the customers to PainFree Leggings is stored on PainFree Leggings secure servers. To ensure the highest possible security for the transmission of your data between your web browser and our website we use the 128 b Secure Socket Layer (SSL) encryption technology. SSL enables an encrypted transfer of information via the internet between web browser and web server.

As the transmission of information via the internet is not completely secure, PainFree Leggings cannot guarantee the security of the data the customers transmit to the Website and therefore any transmission is at the customer’s own risk.

Once the customer’s information is received, PainFree Leggings will use strict procedures and security features to try to prevent any unauthorized access.

General Uses Made of the Information

PainFree Leggings uses information held about the customers in the following ways:

  • To ensure that content from the Website is presented in the most effective manner for the customer and for their computer;
  • To provide the customer with information, products or services requested from PainFree Leggings or which PainFree Leggings feels may interest the customer, where the customer has consented to be contacted for such purposes;
  • To carry out any obligations arising from any contracts entered into between the customer and PainFree Leggings;
  • To notify the customer about changes to PainFree Leggings service.

Other Uses of the Information

  • If a legal/ natural person is a new customer, and where PainFree Leggings permits selected third parties to use the customers’ data, PainFree Leggings (or third party) will contact the customer by electronic means only if the customer has consented to this.
  • If the customer does not want PainFree Leggings to use their data in this way, or to pass their details to third parties for marketing purposes, the customer should inform PainFree Leggings by email.
  • PainFree Leggings does not disclose information about identifiable individuals to third parties, but PainFree Leggings may provide them with information about PainFree Leggings customers. PainFree Leggings may make use of the personal data collected from the customers to enable PainFree Leggings to comply with the advertisers’ wishes by displaying their advertisement to that target audience.

Disclosure of Customers’ Personal Information

PainFree Leggings may disclose the customers’ personal information to third parties under the following circumstances:

  • If PainFree Leggings sells or buys any business or assets, in which case PainFree Leggings may disclose the customers’ personal data to the prospective seller or buyer of such business or assets;
  • If PainFree Leggings, or substantially all of PainFree Leggings’s assets are acquired by a third party, in which case any personal data held about the customers will be considered as one of the transferred assets,
  • If PainFree Leggings is under a duty to disclose or share the customers’ personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms and Conditions or other agreements; or to protect PainFree Leggings’s rights, property, its customers or others. This includes exchanging information with other companies and organizations for the purposes of protection against fraud and risk reduction.

Customer’s Rights

The customer has the right to ask PainFree Leggings not to process their personal data for marketing purposes. PainFree Leggings will usually inform the customer (before collecting their data) if PainFree Leggings intends to use the customer’s data for such purposes or if PainFree Leggings intends to disclose the customer’s information to any third party for such purposes. The customer can also exercise the right, at any time, to prevent such processing by contacting PainFree Leggings by email.

The Website may contain links to and from the Websites of PainFree Leggings’s partner networks/ advertisers/ etc. If the customer follows a link to any of these Websites, PainFree Leggings does not accept any responsibility or liability for the privacy policies of these websites.

Access to Information

The law gives the customer the right to access information held about them. The customer’s right of access can be exercised in accordance with the law.

Changes to PainFree Leggings Privacy Policy

Any changes PainFree Leggings may make to this privacy policy in the future will be posted on this page.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to PainFree Leggings’s Support team on e-mail address: